If you have any questions regarding Sydinvest, please do not hesitate to contact us:
Peberlyk 4, DK-6200 Aabenraa, Denmark
Contact: +45 74373300, email@example.com
Phone hours: weekdays 8:00 am – 4:00 pm
Making a complaint
If you wish to file a complaint regarding your accounts, custody accounts or advisory services provided in connection with your investments with Sydinvest, please contact your bank or your account manager.
If you wish to file a complaint regarding the products from Sydinvest, please contact Sydinvest’s Investor Relations, Peberlyk 4, DK-6200 Aabenraa, tel +45 7437 3300, firstname.lastname@example.org. Investor Relations will review the events that have led to your dissatisfaction and give you an explanation.
If this dialogue does not lead to a result which is satisfactory to you, you may contact Sydinvest’s Complaints Officer: Tine Lawaetz Lund, Investor Relations, Peberlyk 4, DK-6200 Aabenraa, email: email@example.com.
The Danish Complaints Board of Investment Funds
If you are not satisfied with the way we have handled your complaint, you may file a complaint with the Danish Complaints Board of Investment Funds under the auspices of the Danish Consumer Council and the Federation of Danish Investment Associations:
The Danish Complaints Board of Investment Funds, Amaliegade 8 B 2.sal, Postboks 9029, 1022 København K.
If you are a corporate client your complaint will only be considered by the Danish Complaints Board of Investment Funds if your customer relationship does not differ significantly from a retail client relationship.